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做个高质量的报盘

报盘还盘  2014-01-06 17:380

网络时期,买家经常会将一份询单发给多个供应商,怎样让我们的报盘在买家收到的众多报盘中脱颖而出,成为买家关注的首选。

报盘有五个原则建议您能在报盘时充分体现出来。

A.第一工夫回复——对优先级高的买家要在第一工夫回复,领先一步,胜人一筹。

B.回复体现专业性——越来越多的买家关注供应商的专业度。专业度体现在产品和 国际贸易 两方面.您要把您的专业性,浸透在每一次的回复中,不断地提醒买家,您是特别专业的供应商。

C.有问必复,言出必践——对买家的所有问题都要给出答案,即使确实不能赶紧回答,也要给出回复的工夫。对所回复的内容,要确保可以达到,不要给买家怀疑我们能力和信誉的机会。

D.注意沟通技巧——措辞委婉有礼,进退有据

E.尽可能多的把握买家情况.信息的交流是双向的,在您提供信息给买家时,您也可以根据实际情况适时地提一些开放式的问题来了解买家情况,如贵司主要采购哪些产品等?您一年的采购量大约多少?

以下跟您分享一份高质量的报盘:

Dear Mr.Felix Graumann,

Thanks for your e-mail dated Apr.27th. We are pleased to offer you as below。

开篇:

1、称呼:如果您明白客户的名字,在回复时要称呼他的名字,不要再称呼Dear sir, Dear Madam,这样会给买家陌生感。

2、致谢:最好写明客户 询盘 的日期,以方便买家回忆和查询。

PRODUCT: XXXXXX

PHOTO:

SPE CIF ICATIONS : appearance:white powder

purity (GC):99.0% Min

melting point:31℃Min

PACKING : 50kg iron drums (37cm×37cm×57cm) 12mt/1×20’FCL

PRICE:1,000kgs USD10.10/kgCFRRotterdam by sea on LCL basis

SHIPMENT DATE:within 10 days after receipt of payment or original L/C

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