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做个聆听者

边读边学  2016-09-19 11:110

Many people neglect this most important communication skill.

 

Do you know that we spend an average of our waking day communicating?

 

Of this communication time, 9% is spent writing, 16% reading, 30% talking and 45% listening.

 

Immediately after hearing something, most of us can recall only 50% of what we hear. Within two to eight weeks, we can recall only 25% or less of the original message. Our mental attitudes reduce our ability to retain what we hear.

 

Some suggestions to being a good listener are mentioned below.

 

First of all, stop talking -- you can't listen while you are talking.

 

Ask questions -- when you don't understand, when you need further clarification, when you want them to like you and when you want to show that you are listening.

 

Don't interrupt -- give them time to say what they have to say.

 

Concentrate on what they are saying --  actively focus your attention on their words, their ideas and their feelings as they relate to the subject.

 

Look at the prospect --  by looking, it gives them confidence that you are, in fact, listening. It helps you to concentrate too.

 

Leave your emotions behind -- try to forget your own worries and problems. Leave them outside of the meeting room. They will prevent you from listening well.

 

Understand the main points  -- concentrate on the main ideas and not the illustrative material.

 

Don't argue mentally -- when you are trying to understand other people, it is a handicap to argue with them mentally as they are speaking. This only sets up a barrier between yourself and the speaker.

 

Use the difference in rate -- you can listen faster than you can talk. So use this rate difference to your advantage by staying on the right track, anticipating what they are going to say, thinking back over what they have just said and evaluating the development of their argument. You speak at about 100 to 150 words per minute, but you think at 250 to 500.

 

Learn to listen and you will achieve a great success in your life.

相关单词:neglect

neglect解释:vt.忽视,忽略;疏忽,玩忽;n.疏忽,玩忽

neglect例句:

Don't neglect to lock the door when you leave.你离开时别忘了锁门。

Today's housing problems are the product of years of neglect.今天的住房困难是多年来忽视的结果。

相关单词:recall

recall解释:n.回忆,召回,取消;vt.回想起,召回,与...相似,恢复

recall例句:

As you may recall, he was in the army then.你可能记得当时他正在从军。

We demand that you recall your army from our border.我们要求你们撤回在我们边境的部队。

相关单词:retain

retain解释:vt.保持,保留;记住

retain例句:

We shall retain our rights.我们将保留我们的权利。

China dishes retain heat longer than metal pans.瓷器盘子比金属盘子保温时间长。

相关单词:clarification

clarification解释:n.(液体的)澄清;净化;澄清法;(意义等的)澄清、说明

clarification例句:

Employers are seeking further clarification of the proposals. 雇主们正在寻求进一步澄清这些提案。 来自《简明英汉词典》

The whole issue needs clarification. 整个问题都需要澄清。 来自辞典例句

相关单词:prospect

prospect解释:n.前景,前途;景色,视野

prospect例句:

This state of things holds out a cheerful prospect.事态呈现出可喜的前景。

The prospect became more evident.前景变得更加明朗了。

相关单词:handicap

handicap解释:n.障碍(身体或智力方面的),缺陷;vt.妨碍

handicap例句:

Losing our best player was a handicap to the team.失去最棒的运动员对我队不利。

His physical handicap prevented him from standing.因为他身体残废,无法站立。

相关单词:anticipating

anticipating解释:预感( anticipate的现在分词 ); 预见; 预料; 先于…行动

anticipating例句:

He was anticipating his expectations at a dazzling rate. 他正以令人目炫的速度抢先花掉他的未来遗产。

Anticipating that it would soon be dark, they all took torches. 他们预见到天快黑了,就都带上了手电筒。

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